Last updated: October 2026
These Terms of Service ("Terms") govern your use of InstaFeed (the "Service"). InstaFeed and PopupSnap are products of Grovlix, a company registered in Portugal. In these Terms, "we", "us" and "our" mean Grovlix Unipessoal LDA (NIPC 518316327), registered office Rua Dom Afonso Henriques, Número 132, 4950-854 Monção, Viana do Castelo, Portugal. By creating an account, installing the Service or using it, you agree to these Terms. If you use the Service for a business, you confirm you can bind that business.
Related documents: our Privacy Policy explains how we handle personal data, and our Refund Policy explains refunds. Plans and prices are on the pricing page.
These Terms apply to every merchant who uses InstaFeed. How you pay, and who handles refunds, depends on how you got it:
InstaFeed lets an online store owner (the "merchant") show their own Instagram and TikTok posts and videos on their own storefront, tag products on those posts, and see how shoppers interact with them. It works with WooCommerce, Salla, Zid, Shopify and other websites through an embed code. Features differ by plan, as listed on the pricing page.
To display public posts, the Service retrieves publicly available content through third-party data providers that we engage, and through official platform interfaces where they are available. We keep copies of the public content we retrieve, and of the related videos and thumbnails, on our own servers so the widget loads quickly. We are not affiliated with, endorsed by or sponsored by Instagram, Meta or TikTok. The providers we use are described in our Privacy Policy.
You must be at least 18 years old, or the age of majority where you live, to open an account. You are responsible for the accuracy of your account details, for keeping your login secure and for everything done under your account. Tell us promptly if you suspect unauthorised use.
The Service has a Free plan and a paid Pro plan. Pro costs $9 per month or $79 per year, plus any applicable taxes, as shown on the pricing page and at checkout. We may change prices; see section 7.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries for payments and handles returns and refunds. Paddle collects the payment, calculates and remits the applicable sales tax or VAT, and sends your receipt. By purchasing, you also agree to the Paddle Buyer Terms. Payment and refund help is available at paddle.net. We do not receive or store your full card number.
A new Pro subscription may start with a 7-day free trial. A payment method is required to start the trial. You are not charged during the trial. When the trial ends, your subscription converts to a paid subscription and your payment method is charged the price you chose, unless you cancel before the trial ends. We may limit the free trial to one per customer and may refuse a trial if we reasonably suspect abuse.
We may change prices or plans. We will tell you by email at least 30 days before a change applies to your next renewal. If you do not accept the change, cancel before the renewal date. Prices already paid are not affected.
Refunds are covered by our Refund Policy, which forms part of these Terms. In short: you may ask for a refund of your first payment within 14 days. Your statutory rights as a consumer are not affected.
You agree to use the Service only for lawful purposes and only for content you are entitled to show. You must not:
You confirm that you own, or have permission to display, every account and item of content you connect. You are responsible for the content shown on your store.
The Service depends on third-party platforms and providers. They may change, limit or stop access to their content at any time, which can affect what the widget shows. We do not guarantee that any particular post, account or feature will always be available. Posts, videos and images remain the property of their owners; we claim no ownership of your content and you grant us the limited licence needed to retrieve, store, process and display it for you.
The Service, its software, design and branding belong to us and our licensors. We give you a limited, non-exclusive, non-transferable, revocable licence to use the Service under these Terms.
We work to keep the Service available but do not promise uninterrupted or error-free operation. We may update, add or remove features. If we remove a paid feature you are paying for, we will offer a fair remedy, which can include a refund for the affected period.
You can stop using the Service at any time. We may suspend or end your access if you breach these Terms, if required by law or a platform, or if your use puts the Service or others at risk. Where practical we will give notice first. On termination you lose access to your account data after a reasonable period, subject to our Privacy Policy.
The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.
To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the amount you paid for the Service in the 12 months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law, or your statutory consumer rights.
These Terms are governed by the laws of Portugal. The competent courts of Portugal have jurisdiction over disputes, without prejudice to the mandatory consumer-protection rules of the country where you live. If you are a consumer in the European Union, you keep the rights and protections of your local law, including the right to bring a claim in your local courts.
We may update these Terms. For material changes we will notify you by email or in the dashboard before they take effect. Continuing to use the Service after the effective date means you accept the updated Terms.
Grovlix Unipessoal LDA (NIPC 518316327), a company registered in Portugal. Registered office: Rua Dom Afonso Henriques, Número 132, 4950-854 Monção, Viana do Castelo, Portugal. Email: [email protected]. See also the Privacy Policy and Refund Policy.